Accessibility

Our Commitment

Level Up Dance Studio is committed to ensuring that our website is accessible to all users, including individuals with disabilities. We strive to provide an online experience that is inclusive, user-friendly, and aligned with current accessibility standards. We recognize that accessibility is an ongoing process, and we continuously work to improve the experience for everyone — online and in the studio.

Legal Commitment

We are committed to complying with the Americans with Disabilities Act (ADA) and applicable state accessibility laws, which require equal access to public accommodations, including websites. This accessibility statement reflects our ongoing commitment to these obligations.

Standards & Compliance

Our website is designed and tested to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standards. This includes:

  • Sufficient color contrast and readable typography

  • Full keyboard navigation (no mouse required)

  • Descriptive alt text for images

  • Proper heading hierarchy for screen reader navigation

  • Accessible forms with clear labels and error messages

  • Responsive design that works on mobile devices and various screen sizes

  • Compatibility with screen readers (NVDA, JAWS, VoiceOver) and other assistive technologies

Accessibility Tools

Our website includes an accessibility widget, which provides users with tools to customize their viewing experience, including text sizing, color adjustments, and focus indicators. This widget is available in the lower-right corner of the website.

Studio Accessibility

Our commitment to accessibility extends beyond the website. For in-person classes and events, we're happy to accommodate:

  • Physical access to our studio space

  • Modified class formats or props

  • Communication accommodations

  • Virtual accommodations, such as livestreaming, for students unable to come to the studio

Please reach out in advance of your visit so we can prepare.

Third-Party Content

Our website includes content hosted or provided by third parties, such as embedded videos, class booking tools, maps, or social media feeds. While we make every effort to ensure these are as accessible as possible, we cannot always control the accessibility standards of external content. If you encounter inaccessible third-party content, please report it to us so we can work with the provider or find alternatives.

Report Accessibility Issues

We value your feedback and want to ensure all users have a positive experience. If you experience difficulty accessing any part of our website or have accessibility concerns, please contact us:

Email: info@levelupdancestudio.com

Response Time: We aim to acknowledge accessibility reports within three (3) business days and work toward resolution as quickly as possible.

To help us assist you quickly, please include:

  • The specific page or section of the website you were trying to access

  • The nature of the accessibility difficulty (e.g., not readable by a screen reader, keyboard navigation issue, color contrast problem)

  • The assistive technology or browser you are using

  • Steps you took that led to the accessibility issue

Escalation & Remedies

If you are not satisfied with our response to an accessibility concern, or if you believe we are not in compliance with applicable accessibility laws, you may file a complaint with your state Attorney General's Office or seek other legal remedies available under the ADA and applicable state law.

Continuous Improvement

Accessibility is an ongoing commitment, not a destination. We:

  • Conduct regular accessibility audits and testing

  • Implement user feedback from accessibility reports

  • Update content and design based on evolving accessibility best practices

  • Train staff on accessibility standards and student needs

  • Monitor third-party content and tools for accessibility compliance

Last Updated: September 2026